Trust Center

Innovation

Begins with trust

Privacy is not just a right - it's the foundation of trust. That's why every feature we build is designed to keep your data secure and under your control.

Plaud security certifications: GDPR, HIPAA, SOC 2, ISO 27001, and ISO 27701 with AWS cloud hosting.

Compliance grid

We adhere to global regulatory standards and security frameworks to ensure your data is handled with the utmost care and in accordance with international regulations.

ISO/IEC 27001:2022

Plaud is certified under ISO/IEC 27001:2022, demonstrating our commitment to protecting the confidentiality, integrity, and availability of information. Our certified ISMS ensures data security is built into every product and process, giving users confidence that their information is always safeguarded.

ISO/IEC 27701:2019

Plaud is certified under ISO/IEC 27701:2019, extending our security framework to include global privacy protection standards. This certification reinforces our promise to handle personal data responsibly and transparently - earning and maintaining user trust.

GDPR

Plaud complies with the General Data Protection Regulation (GDPR), ensuring personal data of EU users is handled securely, transparently, and with respect for privacy.

SOC2

Plaud's security, availability, processing integrity, confidentiality, and privacy controls meet industry standards, validated through independent SOC 2 Type II audits.

HIPAA

Plaud follows HIPAA requirements to safeguard the privacy and security of individuals' health-related information, verified through independent assessments.

EN 18031

Plaud's hardware meets EN 18031 standards for physical and logical security, ensuring that our devices are robust against tampering and unauthorized access.

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Privacy

Global commitment

We respect global privacy principles and comply with international regulations. Our framework is designed to align with worldwide standards, ensuring consistent protection wherever you are.
World map with location pins and security badges for SOC 2, GDPR, HIPAA, and ISO, showing Plaud's global data protection. Global map with SOC 2, GDPR, HIPAA, and EN18031 compliance badges highlighting Plaud's data security standards.

Your data. Your control.

Plaud app Private Cloud Sync settings screen showing options for data backup, Wi-Fi sync, and storage management.
Flexible Storage

Secure cloud sync with encryption, or local storage kept only on your device. Stay in control of your privacy with the flexibility to balance convenience and security.

Plaud app settings interface showing profile details, transcription language, and security app lock features.
Profile Control

Export AI-generated notes in standard formats for easy backup and sharing. Take your insights anywhere and integrate them seamlessly into your workflows.

Plaud app menu showing options to share links, copy transcripts, or export files as audio, notes, and mind maps.
Data Export

Export AI-generated notes in standard formats for easy backup and sharing. Take your insights anywhere and integrate them seamlessly into your workflows.

Plaud app interface showing three selected recordings with options to generate, move, merge, or delete.
Easy Deletion

Permanent deletion is handled instantly and securely within the Plaud app. Gain peace of mind knowing your digital footprint is fully under your control.

  • Flexible Storage

    Choose how your conversations are stored

    Secure cloud sync with encryption, or local storage kept only on your device. Stay in control of your privacy with the flexibility to balance convenience and security.
  • Profile Control

    Manage your personal details anytime

    Export AI-generated notes in standard formats for easy backup and sharing. Take your insights anywhere and integrate them seamlessly into your workflows.
  • Data Export

    Download transcripts and summaries on demand

    Export AI-generated notes in standard formats for easy backup and sharing. Take your insights anywhere and integrate them seamlessly into your workflows.
  • Easy Deletion

    Remove recordings, transcripts, or summaries whenever you choose

    Permanent deletion is handled instantly and securely within the Plaud app. Gain peace of mind knowing your digital footprint is fully under your control.

Security

Cyber Security

We implement proactive measures to defend against cyber threats and protect application and user-level integrity.

*OWASP Top 10 mitigation

*Regular penetration testing by third party

*Audit logging & real-time monitoring

Illustration of Plaud security measures: OWASP mitigation, penetration testing, and real-time audit logging.

Encryption

All data is protected with industry-standard encryption both at rest and in transit. Sensitive personal information receives additional encryption layers to ensure maximum protection.

*AES-256 encryption at rest

*TLS 1.3 for all data in transit

*Application-level encryption for sensitive PII

Secure data storage illustration featuring server racks, a padlock shield, and encrypted folders for Plaud user data.

Information Security

We implement comprehensive controls to safe-guard information across our systems and operations.

*Data classification and handling policies

*Regular vulnerability scans

*Access control policies (IAM, RBAC)

Data security illustration showing a laptop protected by a shield, padlock, fingerprint, and eye scan icons.