Interview notes

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Research

Interview notes

Structures goals, behaviors, friction, and opportunities.

See it in action
Interview notes sample with research goal, participant context, findings, friction, and opportunity.

Output structure

  • Participant goal
  • Observed workflow
  • Friction
  • Requested improvements
  • Potential behavior

Sample output

Participant goal

Prepare launch status with three teammates before a Monday check-in.

Observed workflow

  • Opened the timeline first.
  • Moved to the task list to find ownership information.
  • Used a dependency warning to identify two blocked tasks.

Friction

Faded rows were not understood as unassigned work.

Requested improvements

  • Filter to show only unassigned work.
  • Share the filtered view with teammates.

Potential behavior

Use the prototype before the weekly check-in and replace a separate status document.